Shipping And Returns

SHIPPING POLICY

 
Standard shipping is via UPS Ground or US Postal Service within the United States.  Overnight, second day, or third day shipping is available upon request. Should you have any shipping-related questions, please contact us at 609-492-9092 or at info@ribbonlady.com.
Our shipping prices are as follows:
1 - 3 Spools ... $8.50
4 - 9 Spools ... $12.50
9+    Spools ... $18.50
Orders over $300 ship free!
 
These rates apply to US destinations only.  Please call for rates outside the US.
 
RETURN POLICY
 
Returns for defective or damaged goods may be made within seven days of receipt of the product with a return authorization. Please call or email us for an authorization number.  Exact color matches cannot be guaranteed and we are not responsible for color mismatch.  Therefore, we cannot accept returns on this basis. Color swatches can be made available before you place your order.
The Creative Touch © 2017